Desktop Support Technician

F2OnSite is the fastest growing Onsite I.T. Services company in the United States, and is ranked in the Top 25 fastest growing privately held companies overall! We are looking for only the best and brightest technical talent to work in the field for our customers!

Want to be part of something special? Our company family cares about you and yours. Be part of not only a fast growing company, but a company that cares about your earnings, progression in your career and well being. We have hundreds of employees in more than 40 states across the US. Our focus is hardware: Computers, Servers, printers, Point of Sale systems and LCD's. Be part of an organization that creates an environment of learning, experience and reward.

What do we do? We work OnSite at customer's locations, provide break/fix services, migrate data, install computers, move printers, install servers, install VOIP systems, setup and install AV equipment and even POS systems. We do whatever it takes to get our customers up and running again. We specialize in all types of technology, hardware projects, desktop support and more. We Are the Boots on the Ground! Our tag line of "Relax, We got this!" isn't just marketing: it's the reality of who we are as a company! Check out our website atwww.F2Onsite.com and our Facebook page at www.facebook.com/f2onsite. Once you have done that, read on!

2+ years of experience providing operating system and standard office application support including installation and troubleshooting/resolution of software related errors.
1+ year of experience using remote control tools to provide desktop support by phone.
Working knowledge of Active Directory and LAN/WAN environments
Microsoft certifications (MCP, MCDST, MCSA) preferred
Provides support of systems for break-fix, install, move, add, change, and preventative maintenance activities.
May perform additional support activities including monitoring, back-ups, scripting, imaging, patch implementation, incident resolution, account maintenance, password resets, system upgrades, and data migrations.
Conducts hardware, software, and network troubleshooting and problem resolution within the IT systems environment.
Researches PC (hardware or software) problems, makes recommendations for solutions, and repair or rebuild systems to appropriate specifications.
Maintains and/or develops step-by-step procedural documentation.
Provides user orientation of new and upgraded hardware/software packages.
May interface with clients to determine suitable hardware/software to meet user requirements.
Tracks hardware/software inventory.
May plan and implement system upgrades and expansion.
Keeps abreast of functionality of new systems.

Visit www.F2onsite.com and visit our website to learn more about our company.
You can also fill out an online skills assessment at www.f2onsite.com/assessment to be considered .an email will be sent to you after you apply to invite you to complete the skills assessment as well. Once you have completed it, one of our recruiters will call you to discuss the opportunity at length.

F2OnSite is an equal opportunity employer. We do not discriminate due to race, color, creed, ethnicity, sex, religion or any other reason. Military Veterans are highly encouraged to apply.

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